At Clarence Shop, we stand behind the quality, durability, and craftsmanship of our bathroom sinks. This Warranty Policy outlines the terms and conditions under which warranties are offered for products purchased directly through our online store at https://clarenceshop.site.

1. Warranty Coverage

We offer a 1-year limited warranty on most of our bathroom sinks unless otherwise stated on the product page. This warranty covers:

Manufacturing defects

Structural faults or material issues under normal, residential use

Please refer to individual product listings for any product-specific warranty variations or additional coverage details.

2. Warranty Period

The warranty is valid for 12 months from the original date of purchase. A valid proof of purchase (order confirmation or receipt) is required to initiate any warranty service.

3. How to File a Warranty Claim

If you believe your product qualifies for warranty service, please follow the steps below:

Contact Us: Email us at support@clarenceshop.site
Include: Your order number, product name, a clear description of the issue, and relevant photos or videos
Response: If your claim meets the criteria, we will provide instructions for return, replacement, or repair

4. Warranty Exclusions

This warranty does not cover:

Damage resulting from misuse, mishandling, improper installation, or neglect

Normal wear and tear due to everyday use

Cosmetic issues that do not affect functionality (e.g., surface blemishes or scratches)

Unauthorized repairs, modifications, or alterations

Products purchased through unauthorized resellers or third-party platforms

5. Limitation of Liability

Clarence Shop’s liability is limited strictly to the repair or replacement of the defective product. We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.

6. Additional Notes

Customers are responsible for return shipping costs unless the item was defective upon delivery

Replacements are subject to availability

Warranty claims are typically reviewed and resolved within 5–10 business days after receiving the returned item

7. Contact Information

For any questions or assistance regarding our warranty policy, please contact:

Clarence Shop – Online Bathroom Sink Store
📍 116 W Jacinto St, Tucson, AZ 85705, USA
📧 support@clarenceshop.site
📞 +1 520 225 8656